Concierges are people who are there to help guests at major resorts and five star hotels. They are not to help only the elite clientele, they are there for all the guests. Concierges give information and help to plan your day, they get you what you would have thought impossible. People hesitate to call them because they believe that the concierges have to be tipped. But it is not a must that you should tip them. They help to book a table for dinner or give ideas about a place to visit, they are better than a computer as they have experience and their work is not limited. Guests can call on them even before they arrive at their reserved hotels, they are there to guard your satisfaction.
Read the full article here:
When to call on the concierge – CNN
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